Give every customer clear arrival steps
Send customers a branded mobile guide for delivery, unpacking, documentation, and acclimation.
For aquatic livestock sellers
A better way to manage live arrivals and claims.
Tank Hunt Arrival guides customers through delivery, unpacking, and acclimation. When something goes wrong, it collects the photos and details your policy requires, gives your team one place to review and resolve the claim, and shows where losses are happening and what they have in common.
Currently working with a small group of pilot sellers.
One connected workflow
Guide customers through arrival, then learn from every result.
Collect complete claim information, resolve issues in one place, and learn from shipment losses.
Get the information you need the first time
Customers see exactly which photos and details your guarantee requires before they open the bags or miss the deadline.
See where losses are happening
Compare results across livestock, source batches, packing methods, carriers, transit times, and delivery conditions.
From delivery to resolution
Everything stays connected.
- Customer opens a secure arrival link.
- They follow the seller's unpacking and acclimation steps.
- They document any problems before opening the bags.
- The seller reviews the shipment, photos, guarantee requirements, and claim history.
- The seller records a refund, credit, replacement, or other result.
- Shipment results feed species, batch, packing, carrier, and delivery analysis.
Designed for live arrivals
Built around the way live-animal claims actually work.
- Seller-specific guarantee deadlines
- Required photos before bags are opened
- Item and quantity-level claims
- Partial approvals and replacements
- Manual review for exceptions
- Source batch and packing history
- Customer guidance without an account or app
FAQ
How Tank Hunt Arrival works
Tank Hunt Arrival fits around the live-arrival policy and support workflow you already use.
What does the customer do in Arrival Mode?
Customers confirm delivery, follow your unpacking and acclimation steps, document concerns at the right moment, and report affected items and quantities through a seller-branded mobile link.
Does Tank Hunt Arrival replace my guarantee?
No. You choose the deadline, required photos, covered livestock, and available resolutions. Tank Hunt Arrival guides the customer through those requirements and keeps everything organized for your team.
Do customers need an account or app?
No. Each customer receives a secure link for their shipment. It opens on their phone without an account or app download.
Who decides whether a claim is approved?
Your team does. Tank Hunt Arrival shows whether the customer provided the information your policy requires, but your team makes the final decision and handles exceptions.
Does Tank Hunt Arrival issue refunds or replacements?
Not during the initial pilot. Your team completes the refund, credit, or replacement through the tools you already use, then records the result in Tank Hunt Arrival.
How does Tank Hunt Arrival help us understand losses?
Each result stays connected to the livestock, source batch, packing details, carrier, transit time, and delivery conditions. Performance views show patterns and sample sizes so your team knows where to investigate.
Does it work for healthy arrivals too?
Yes. Customers use the same arrival link to confirm a safe delivery and follow the seller's acclimation instructions without filing a claim.